At Cake mantra, we value our customers and aim to provide a hassle-free shopping experience. This Cancellation & Refund Policy outlines the terms under which you can cancel an order or request a refund.

1. Order Cancellation

• Orders can be cancelled within 24 hours of placing the order for a full refund.
• If the order has already been processed or shipped, cancellation will not be possible.
• To request a cancellation, please contact our support team immediately with your order details.

2. Refund Policy

Refunds are only applicable for:

• Orders cancelled within the allowed timeframe.
• Returned products that meet the conditions mentioned in our [Refund & Return Policy].
• Orders where the product is unavailable or out of stock.
• Refunds will be processed to your original payment method within 5–7 business days after approval.

Please note: Shipping charges (if applicable) are non-refundable.

3. Non-Refundable Cases

• Refunds will not be applicable if:
• The order was cancelled after shipping.
• The returned item is not in its original condition, packaging, or is damaged due to misuse.
• The product falls under non-returnable categories (customized, perishable, clearance items, etc.).

4. How to Apply for Cancellation or Refund

To request a cancellation or refund, please contact us at:

📧 Email: Cakemantra.world@gmail.com

📞 Phone: +91 90410 00745

Provide your order number, reason for cancellation/refund, and product details.

5. Late or Missing Refunds

• If you haven’t received your refund after 7 business days, please check with your bank or payment provider.
• If the issue persists, contact us and we’ll be happy to assist.

6. Contact Us

For any questions or concerns about cancellations and refunds, reach out to our support team.